FAQ
 
Listed below are some the more common Frequently Asked Questions about Brightline.
 
Do you ship to the USA?

 There are 2 options for our customers in the USA. 
     1.  Many of our styles are carried by our wholesale distributor, Heritage Sportswear.  Please check with them first for stock availability.  The cost through them on small and midsize orders will be cheaper because of the large volume that we have to clear with US Customs each time we replenish their stock.  This significantly reduces the individual cost of brokerage and shipping per shirt.  Heritage can be contacted either by phone at 1.800.537.2222 or by visiting their website www.heritagesportswear.com
     2.  On styles NOT available through our distributor, you can order directly from Brightline by calling us at 1.866.251.8288 or emailing us at sales@brightline.ca.  To make it easy for you, we will quote prices to you that includes brokerage and duties (if applicable).  The only additional charge to you is freight.  On smaller orders, we ship with Canada/US Post on their 4-day Expedited service.  On medium and large size orders, we will ship either through UPS or a trucking service.

 
Is there a minimum order?
There are no minimums for styles listed in our current catalogue.  Please call us for the latest pricelist.
 
What precautions do I need to take for decorating the Referee Style shirts and Micropoly shirts?

Dye migration is the main precaution to be aware of when decorating these shirts because of the polyester dyes used to color the fabric.  Below are some of the precautions that were given to us by an ink supplier.  Please note that these are general precautionary guidelines and that your decorator should always do tests first before finishing the whole order.

Screenprinting on polyesters:
  1.  Use a “Poly White” ink for a base layer barrier to prevent the polyester dyes from migrating into the graphics
  2.  Mix a Low Cure Additive to your plastisol inks to allow the curing at around 290 degrees F.
  3.  REDUCE dryer core temperature to 280F
  4. : DO NOT SLOW DOWN DRYER BELT SPEED. Too much time in the dryer may cause the shirt to shrink badly.  If the ink is not cured properly, let the garment cool down then run it through the dryer a second time.
  5.  Do not fold or overlap shirts (especially Referee striped shirts) when passing the garments through the dryer
  6.  Allow shirts to cool before stacking them to prevent “ghosting” effects.
  7.  TEST A SHIRT BEFORE PRINTING AND RUINING THE WHOLE ORDER!!!!!

Vinyl Transfers:
  1.  Make sure the vinyl backing you get from your supplier is developed to block dye migration from polyesters.
  2.  If possible, place a large sheet of paper over the transfer pallet to prevent the heat transfer press from getting dye onto it and cross contaminating other shirts.

Embroidery:
  1.  Embroidery should not be a problem with the fabric, however, make sure the embroiderer is using fine “ball point” needles to prevent breaking the fabric fibres and causing holes.

 
What temperature is recommended to sublimate the Cycling jerseys?

   1.  For our samples, we used a setting of 375F for 40 seconds.  When decorating the front panel, make sure there's enough pressure to "flatten out" the zipper in order to get a smooth transfer across.
  2.  Avoid stretching the jersey across the heat press pallette because the heat can permanently deform the fabric.  Use a teflon pillow instead.
  3.  Make sure the contrast panel "seams" are folded towards the sideseams to prevent color transferring onto the white body.